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An actual example is probably the best to demonstrate how we do business the right way.
An apartment owner took advantage of the MF Rebate Program with Austin Energy and needed additional attic insulation. A grey flex duct was missing its outer liner and it would have been "criminal" to blow insulation over the inner liner as condensation issues would develop causing mold, drywall issues and pure chaos for the resident below.
We brought it to the owners attention, replaced the section of duct work (as we are also licensed by the State of Texas HVAC #TACLB32782E), we were finished in 30 minutes as we have the ability and licensing to take care of issues quickly and it only cost the apartment owner $25.00 yet saved thousands of dollars in the long run.
We have an A+ Rating with the Better Business Bureau (BBB) of Central Texas. In fact, we have never had one complaint registered with our Company in our 10 years of existence, knock on wood!
In the past decade we have worked on over 35,000 individual multi-family apartment units and thousands of single family residences and we are proud of our track record. We will never "Over Promise and Under Deliver" as Mr. Fidge said below. We will shoot you straight with the truth and never try to sell you a measure that you do not need, nor will benefit from.
Our goal is real simple. We want you to be more than satisfied when the job is complete. We strive to make you look good and confident in your decision to do business with us!
It has been a pleasure and a delight working with you at Austin Gardens! Very few times does a company do exactly as they say. I am proud to say that you and your team surpassed all expectations. You under promised and over delivered!
Owner - Austin Gardens
Thank you for insulating my attic and improving my duct work along with everything else you did. We needed work and you delivered! My kids are finally comfortable upstairs and I just laugh when I get my electric bill. An August bill used to cost me $1,600 and now, it is about $600, and that is with a pool!
Sure glad my landlord called you! I had no idea what I was missing - COOL AIR! I cannot wait till I get my next utility bill.
Allelueh! I cannot believe that when you turned on the AC in my apartment that the blinds on the sliding glass door started to move - that had never happened before. We now have air and it is cold! No more sweating through another summer and paying high utility bills. You are going to save us some money. I need to thank my landlord for calling you. We are very comfortable. Thank you Moore.
Dwayne Square II